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The Utilities department provides water and sanitary sewer services for the City of Smithville. The Utilities department is three departments in one: the water plant, the wastewater plant, and the distribution crew.

The water plant is a 2.5-million gallons-a-day plant. The water comes from Smithville Lake and is treated, tested, and pumped out to our four towers where it waits to be used.

The wastewater plant is a 1.25-million gallons-a-day plant. The plant receives wastewater from 33 lift stations located throughout the City.

The distribution crew is responsible for maintaining all water mains, sewer mains, and the 33 lift stations. They also do day-to-day work orders to assist our customers.

The water plant operates seven days-a-week, including all holidays, from 7:00 am to 11:00 pm.

The wastewater plant operates Monday through Friday from 7:00 am to 3:30 pm.

The distribution crew operates Monday through Friday from 7:00 am to 3:30 pm.

To report water outage or sewer backup contact City Hall at (816) 532-3897 Monday - Friday between 8:00 am to 5:00 pm or the Water Plant at (816) 532-0577.

We have staff on-call seven days-a-week, 365 days-a-year for emergency calls. Should an emergency arise after hours or if you can not reach anyone at the numbers above, please call Platte County Dispatch at (816) 858-3521. They will call a Smithville police officer who will get in touch with someone.

For Utility Billing information, including details on the City's billing cycle, online account management, and accepted payment options, please visit the Finance Department's page.
Contact Us
City of Smithville
Utilities Department
1 Helvey Park Dr
Smithville, MO 64089
City of Smithville   -  
107 West Main Street   -  
Smithville, MO 64089   -  
Phone: 816-532-3897
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